Knowledge Base

Access our Knowledge Base including FAQs; how-to and error documents; known issues; tips and tricks; and product documentation.

Installation and Packaging Product Knowledge

Get support for InstallShield, InstallAnywhere, Installation Collaboration, Express, MultiPlatform, vBuild, InstallShield Activation Service, AdminStudio, Patch Impact Manager, and Workflow Manager.

Licensing Product Knowledge

Get support for FLEXnet Publisher, Licensing and Activation Modules, FLEXnet Operations, FLEXnet id, FLEXnet Connect, and FLEXnet Manager.

Maintenance Plans

In addition to the award-winning resources of our support Web site, Flexera Software offers a number of maintenance plans that are fine-tuned to meet your specific needs. Each maintenance plan is per licensed user and allows you to submit unlimited support requests for the duration of your plan.

learn more »

Trouble Activating Your Product?

When installing the full version of InstallShield or AdminStudio, the product must be activated through communication with a Flexera Software hosted activation server in order to use the product. If you run into problems we have provided some basic steps you can try prior to contacting support.

learn more »

RSS Feeds

Get updates on new and updated knowledge base articles. Flexera Software offers RSS feeds with headlines and descriptions and links to the full article.

subscribe »