Knowledge Base

Access our Knowledge Base including FAQs; how-to and error documents; known issues; tips and tricks; and product documentation.

Installation / Application Readiness Products

Get support for InstallShield, InstallAnywhere, Installation Collaboration, AdminStudio, App Portal, AdminStudio Virtual Desktop Assessment, FlexNet Connect, and Workflow Manager.

Licensing, Entitlement Management and Delivery Products

Get support for FlexNet Connect, FlexNet Delivery, FlexNet Embedded, FlexNet Operations and FlexNet Publisher.

Software License Optimization Products

Get support for FlexNet Manager Platform, FlexNet Manager for Microsoft, FlexNet Manager for IBM, FlexNet Manager for Adobe, FlexNet Manager for Symantec, FlexNet Manager for SAP Applications, FlexNet Manager for Engineering Applications, Enterprise Deployment Suite and Workflow Manager for Software License Optimization.

Security Notices

Get security notices for FlexNet Publisher, FlexNet Connect, and Installation and Application Readiness products.

Maintenance Plans

In addition to the award-winning resources of our support Web site, Flexera Software offers a number of maintenance plans that are fine-tuned to meet your specific needs. Each maintenance plan is per licensed user and allows you to submit unlimited support requests for the duration of your plan.

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If you already have a maintenance plan you can access your welcome kit by going to your support plans.

Trouble Activating Your Product?

When installing the full version of InstallShield or AdminStudio, the product must be activated through communication with a Flexera Software hosted activation server in order to use the product. If you run into problems we have provided some basic steps you can try prior to contacting support.

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